以青奥会为例谈谈英语与服务业之间的关系

Take the Youth Olympic Games as Example to Illustrate the Relationships between English and Service Industry

自从20世纪80年代以来,第三产业服务业的发展在我国蒸蒸日上,占据着中国市场越来越有价值的比重。而英语,作为中国服务业走向世界市场的门槛,在每个中国人向外国展示服务业的时刻起着至关重要的作用。在一次简单的服务过程中,我们是否能注重服务细节和措辞都将决定成败。本文主要以青奥会住宿部志愿服务者的角度,具体事例具体分析,结合自身真实的亲身感受,从民航服务,住宿服务,导游服务三个方面阐述了英语与服务业之间产生的关系及加强志愿者服务意识的方法和建议。

Since the 1980 s, the development of the tertiary industry service industry has been booming in China, occupying a more and more valuable proportion of the Chinese market. English, as the threshold for China’s service industry to enter the world market, plays a vital role in every Chinese showing service to foreign countries. Whether we can focus on service details and wording in a simple service process will determine success or failure. This article mainly from the youth Olympic committee accommodation department volunteer service angle, the concrete example concrete analysis, unifies own true personal experience, from the civil aviation service, the accommodation service, This paper expounds the relationship between English and service industry and the methods and suggestions of strengthening volunteer service consciousness in three aspects of tour guide service.