萨提亚“交流模式”视角下的高校辅导员谈心谈话探究

Satir's "Exchange Mode" from the Perspective of College Counselors' Heart to Heart Talk

美国心理学家维吉尼亚·萨提亚指出人在处理压力带来的负面结果时普遍应用的四种低自我价值应对模式:讨好、指责、超理智和打岔。谈心谈话是高校辅导员以问题解决为导向的工作方法。萨提亚交流模式为辅导员谈心谈话提供理论支撑和技术指导:一是帮助学生识别压力应对方式、改变旧有交流模式,向内积极自我探索,提升人才心理韧性;二是帮助辅导员整合学生信息、创新师生交流模式,向外进行价值引领,维护校园安全与稳定。

Virginia Satir, an American psychologist, points out four low self-worth coping styles that are widely used when dealing with negative results caused by stress: pleasing, accusation, hyper reason, and interruption. Face-to-face communication is a work method guided by problem solving for university counselors. Satir communication mode provides theoretical support and technical guidance for counselors talking with students: first, help students identify the coping style of pressure, change the old mode of communication, explore actively and improve the resilience of talents;two, help the counselors to integrate student information, innovate the mode of communication between teachers and students, and carry out value to the outside to maintain the safety and stability of the campus.