期刊文献+

面向价值的服务供应链运作过程模型 被引量:2

Value-oriented operation process model for service supply chain
下载PDF
导出
摘要 为了实现以价值为核心的服务供应链优化运作管理,结合价值感知的服务工程思想与结构化分析方法,提出面向价值的服务供应链运作过程模型,依托服务过程,使用需求分析模型、服务定位与精益模型、服务调度模型与服务执行模型,从四个不同角度刻画服务供应链运作及其相关服务价值的创造、传递、分解与交换过程。以海运物流服务链为例,验证了所提模型的有效性。 To realize the optimal operation management of Service Supply Chain(SSC)with value as the core,the value-oriented operation process model for SSC was presented by combining with the idea of value aware service engineering and structured analytic technique.Rely on service process,requirement analysis model,service positioning and lean model,the service scheduling model and service execution model were used to elaborate SSC's operation and relative service value's creation,transformation,decomposition and exchange process from four different angles.The effectiveness of proposed method was verified by a case of marine logistics system.
出处 《计算机集成制造系统》 EI CSCD 北大核心 2015年第1期235-245,共11页 Computer Integrated Manufacturing Systems
基金 国家自然科学基金资助项目(71171066) 欧盟第七框架项目(PIRSES-GA-2011-295130)~~
关键词 服务供应链 服务价值 运作过程 模型 海运物流系统 service supply chain service value operation process models marine logistics system
  • 相关文献

参考文献14

  • 1Stephen L. Vargo,Paul P. Maglio,Melissa Archpru Akaka.On value and value co-creation: A service systems and service logic perspective[J]. European Management Journal . 2008 (3)
  • 2Poole K.Seizing the potential of the service supply chain. Supply Chain Management . 2003
  • 3Jaap Gordijn,Hans Akkermans.Designing and Evaluating E-Business Models. IEEE Intelligent Systems . 2001
  • 4Lisa M.Ellram,Wendy L.Tate,CoreyBillington.Understanding and Managing the Services Supply Chain[J].Journal of Supply Chain Management.2006(4)
  • 5Mihalis Giannakis.Management of service supply chains with a service-oriented reference model: the case of management consulting[J]. Supply Chain Management: An International Journal . 2011 (5)
  • 6HONG T K,ZAILANI S.Service supply chain practices from the perspective of Malaysian tourism industry. Proceedings of 2011IEEE International Conference on Industrial Engineering and Engineering Management . 2011
  • 7Geun-wan Park,Kwangtae Park,Maged Dessouky.Optimization of service value[J]. Computers & Industrial Engineering . 2012
  • 8Bitner M J,Ostrom A L,Morgan F N.Service blueprinting: a practical techniquefor service innovation. California Management Review . 2008
  • 9Simon Véronneau,Jacques Roy.Global service supply chains: An empirical study of current practices and challenges of a cruise line corporation[J]. Tourism Management . 2008 (1)
  • 10Dirk de Waart,Steve Kemper.Five Steps to Service Supply Chain Excellence. Supply Chain Management . 2004

共引文献7

同被引文献23

引证文献2

二级引证文献14

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部