论和谐文化环境下的网络参考咨询服务模式

Discussion on the Network Reference Service Model under the Environment of Harmonious Culture

参考咨询服务工作作为图书馆工作的重中之重,在和谐文化环境下参考咨询工作更应该发挥其强大的功能为读者提供更好的服务。本文主要介绍了网络参考咨询服务的几种模式并进一步分析了他们的优缺点。

As the most important work of library, reference service should play its powerful role in providing readers with better service under the environment of harmonious culture. This paper mainly introduced several modes of network reference service and analyzed their advantages and disadvantages.