现代医院经营发展的先导——对北京大学深圳医院“一体两翼”经营模式的调查分析和感受

A pioneer of development and management of modern hospital: Investigation, analysis and impressions on "one - body two- wings" management model of Shenzhen Hospital, Beijing University

介绍了北京大学深圳医院实施“一体两翼”经营模式的主要措施和成效,认为这是对传统医院经营模式的重大突破,是该院领导班子坚持改革创新,充分利用和发挥经营管理自主权,按照“有所为有所不为”方针,扩展新视野,开拓新思路,积极探索管理创新的结果。“一体两翼”经营模式是深圳医院对医院体制和制度的创新。而体制与制度创新则是源于理念创新。首先是创立了现代医院的服务理念,把“以病人为中心”发展为“以人的健康为中心”。从而扩大了医院的职能和服务领域。创立了“健康产业”的概念,把体检等工作当作“健康产业”运作。创立了后勤工作“社会化”、“大后勤观”和“高附加值”等理念。该院的经验既有实验价值,又有导向作用,有着普遍的应用价值。

The article describes the major measures and effectiveness in carrying out 'one - body two - wings' management model by Shenzhen Hospital, Beijing University, it is considered that it is a major breakthrough to the traditional hospital management model. It is an achievement of the hospital's leading team in practicing reform and renovation, fully using decision - making power. They broaden their vision and ideas in actively exploring renovation for management based on the principle 'do something while do not do something . The 'one- body two- wings' management model by Shenzhen Hospital is a renovation to hospital system and regulation. The renovation to system and regulation is originated from renovation to conception. The first one is to create the service conception in a modem hospital, to develop 'take patients as the center' to 'take health as the center', thus the functions and service areas of a hospital can be broadened. The conception of 'health care industry' has been created; medical examination etc. is operated as a 'health care industry'. The conceptions of 'socializing logistics service', 'macro - logistics', 'high additional value' have been created. The experience of the hospital is worth experiment and guiding. It is worth general practice.