区分服务原则管见——兼论当前高校馆读者服务工作

Consideration about the Principles of the Different Services

本文通过对区分服务原则的重要性以及如何在读者工作实践中贯彻这一原则的阐述 ,指出高校馆应当全面提高各个层次的读者服务质量 ,有针对性地开展读者服务工作 ,主动、灵活地为读者提供优质服务。

Through explaining the importance of the different service principles and how to carry out them in the reader services,this paper points out ought to raise the reader service quality of the every arrangements and to develop the reader services directly and to provide the high reader service quality.