适合中小型制造企业的客户信用评估的研究

Researches on customer credit risk rating adapted to small and medium manufacturing enterprises

本文在对中小型制造企业的客户管理调研基础上 ,建立了适合中小型制造企业的信用评估指标体系 ,提出了基于AHP、TOPSIS和聚类分析的客户信用评估方法 ,并在上海某企业进行了实践 ,取得了较好的效果。

Based on researches about customer management of small and medium manufacturing enterprises, the author established a set of indicators of customer credit risk rating adapted to those enterprises, proposed the customer credit risk rating method based on AHP , TOPSIS and Cluster Analysis, practised it on one company in Shanghai and received good results.