标准化管理在口腔医院全面质量管理中的实施与应用

Implementation and application of standardization management in comprehensive quality management of hospital

介绍了全面质量管理及标准化管理的概念、意义;该院建立完善质量标准化体系的做法、内容。包括医疗质量控制、医疗安全控制、服务质量控制,成本核算、信息技术的标准化管理,取得了良好成效。

The article introduces the conceptions and meaning of comprehensive quality management and standardization management as well as the practice, contents in establishing and improving the system for quality standards in the hospital. It includes standardization management for control of medical care quality, control of medical safety, control of service quality, costs working- out and information technology, and good effects have been obtained.