期刊文献+

国外IPA模型在旅游地评价中的应用研究评述 被引量:3

Review on IPA Using in Destination Evaluation
原文传递
导出
摘要 该文对西方国家基于游客体验IPA模型作了回顾。简述其相关概念、研究者测量时的方法,并对其研究中的不足作了概括。在此基础上简要介绍了与之形成互补的其他一些方法。最后认为可以运用这些方法于国内游客满意度、景区吸引力、地区旅游竞争力评价,并指出在借鉴时应注意的问题。 It reviews IPA in destination evaluation overseas. After summarization of the shortcomings the model inherent, some qualitative analysis methods are given a brief introduction. It suggests that the model could be used in appraisal of tourist destination in China.
作者 徐克帅
出处 《浙江旅游职业学院学报》 2008年第3期56-60,共5页 Journal of Tourism College of Zhejiang
基金 上海市教委教育创新基地项目(CLA601LW003)
关键词 游客体验 IPA 内容分析法 定性分析 旅游地评价 tourist experience IPA content analysis qualitative analysis tourism destination
  • 相关文献

参考文献11

  • 1John L. Crompton Ph.D.,Nicholas A. Duray M.S.An investigation of the relative efficacy of four alternative approaches to importance-performance analysis[J].Journal of the Academy of Marketing Science.1985(4)
  • 2Chu R,Choi T.An Importance-Performance Analysis of Hotel Selection Factors in the Hong Kong Hotel Industry:A Comparison of Business and Leisure Travelers[].Tourism Management.2000
  • 3Joppe M,Martin D,Waalen J.Toronto’s Image as a Destination:A Comparative Importance-Satisfaction Analysis by Origin of Visitor[].Journal of Travel Research.2001
  • 4Shea L,Roberts C.A Content Analysis for Post-purchase Evaluation using Customer Comment Logbooks[].Journal of Travel Research.1998
  • 5Bitner M,Booms B,Tetreault M.The ServiceEncounter:Diagnosing Favourable and Unfavourable Incidents[].Journal of Marketing.1990
  • 6Mervis C,Rosch E.Categorization of Natural Objects[].Annual Review of Psychology.1981
  • 7Seaton A.Unobtrusive Observational Measures as a Qualitative Extension of Visitor Surveys at Festivals and Events:Mass Observation Revisited[].Journal of Travel Research.1997
  • 8Deng W J.Using a revised importance–performa-nce analysis approach:The case of Taiwan Residents hot springs tourism[].Tourism Management.2007
  • 9Tonge J,Moore S A.Importance-satisfaction analysis for marine-park hinterlands:A Western Australian case study[].Tourism Management.2007
  • 10Pritchard,Mark P,Havitzet al.Destination appraisal:An Analysis of Critical Incidents[].Annals of Tourism Research.2006

同被引文献22

引证文献3

二级引证文献20

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部