摘要
从电信企业客户关系出发分析了满意的客户的标准 ,研究了如何应用层次分析法 (AHP)评价电信企业客户关系。
s:This paper has discussed the standards of satisfactory custom relation of telecom service provider. Also we have researched how to evaluate the custom relationship using AHP (Analytic Hierarchy Process) method.
出处
《价值工程》
2003年第3期71-72,共2页
Value Engineering
