摘要
探讨在现代医院引入感动服务的必要性,并对实施医院感动服务的措施进行研究。
The article explores the necessity to introduce felt sen'ice in modem hospitals and studies the methods to implement felt sen ice in modern hospitals to promote comprehensive quality of hospital.
出处
《中国医院》
2003年第6期13-15,共3页
Chinese Hospitals
关键词
现代医院
感动服务
必要性
医疗竞争
医患沟通
Felt senice, competition in medical care, communication between physicians and patients