ISO9000质量管理体系在饭店业中的运用

The Application of ISO9000 in Hotel Industry

经济全球化、中国入世,使中国的企业产生了强烈的危机感,正在加紧提升自身竞争力,我国的饭店也在积极寻求出路。而ISO9000质量管理体系由于其自身的实用性与权威性,已经受到政府和企业等组织的重视与应用,并且取得了惊人的成效。导入并认真实施和合理运用ISO9000质量管理体系是饭店管理成功的关键。

Chinese enterprises have sensed the great crisis after China's entry into the WTO and the globalization of economy. They have been striving for better competitiveness. Among them, the hotel industry of China is also trying hard to find the way out. The quality control system of ISO9000 has drawn the attentions of the government, enterprises and other organizations because of its practicality and authority. And by applying it, great effects have been achieved. It is the key to the success of hotel management to introduce, implement and apply reasonably the quality control system of ISO9000.