摘要
在供应链中 ,第三方物流以其专业化和全方位的客户增值服务承担供应链中的物流设计、配送、仓储、运输。通过分析第三方物流与供应链成员之间的关系 ,提出在物流的运作过程中 ,第三方物流只有通过业务流程重组 ,使得自身的业务流程适应客户的业务流程 ,才能实现客户价值最大化。设计了订单管理、业务流程重组、资源调度、动态联盟管理、评价等 5个智能Agent单元 ,通过 Agent单元的协同作用 ,构建专有物流单元适应客户不同的流程 ,实现客户与物流服务商的双赢。
In supply chain, the third party logistics (3PL) takes charge of the logistics design, delivery, storage and transportation with its professional and complete value-added services. Beginning with an analysis of the relationships between the 3PL and other supply chain members, the authors suggest that only when the 3PL reengineers its logistics business process to accommodate the customers then it could maximize the value of the customer. Finally, 5 intelligent agents, including order management agent, logistics process reengineering agent, resource scheduling agent, dynamic union management agent and simulating & evaluating agent are designed to form an e-commerce based 3PL system, and with the collaboration of the 5 agents, a virtual private logistics teamwork could be constracted, which is suitable for a certain customer need and furthermore, the win-win between the customer and the logistics service vendor is realized.
出处
《中国机械工程》
EI
CAS
CSCD
北大核心
2003年第10期877-880,共4页
China Mechanical Engineering
基金
国家自然科学基金资助重大项目 ( 5 9990 470 -4 )
国家自然科学基金海外杰出青年基金资助项目 ( 70 0 2 810 2 )
关键词
第三方物流
业务流程重组
智能AGENT
多AGENT
third party logistics (3PL) business process reengineering intelligent agent multi-agent