论星级饭店经营管理的综合评价

On the Comprehensive Evaluation System of Hotel Operation and Management

星级饭店经营管理综合评价体系是基于行业发展需要而提出的一个探索性课题 ,对这一课题的研究与开发有助于更加全面、客观地反映饭店经营管理的综合水平 ,引导和帮助饭店把握经营管理要点和行业发展规律 ,体系的基本框架及评价项目的设定必须从实际出发 ,充分了解和研究不同类型饭店的营运状况 ,广泛进行讨论 ,不断补充完善。

The comprehensive evaluation system of hotel operation and management is a research topic based on the needs of development of industry. It will contribute to reflect the level of hotel management more comprehensive and objective,leading and helping a hotel to grasp the main points of management and the development of industry.To define the framework and evaluation points must take into account the actual situation ,investigation and researching as fully as possible ,widely discussion and steady improvement.