摘要
根据本刊第三期对CRM软件厂商技术指标调查数据的整理和分析,本文将公布调查结果,并对主流CRM产品的技术状况、CRM市场发展以及未来CRM技术发展趋势进行科学的分析。
出处
《电子商务世界》
2003年第4期54-57,共4页
Electronic Business World
同被引文献9
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