摘要
新世纪石油行业的物业管理企业面临多方面的挑战。规模化与专业化是物业管理的两大发展方向。物业管理企业必须注重体制创新 ;扩大物业的外延 ,拓展服务空间 ;努力营造具有中国特色的“人文”居住环境 ,提供“以人为本”的人性化服务。
In the new era, the enterprises of residential management in petroleum industry are faced with various challenges. Scale and specialization are the two very important orientations for the development of residential management. Enterprises of residential management must lay stress on the innovation of systems, on the extension of businesses as well as on the variety of services. They should also make great effort to build 'humanized' living environments with Chinese characteristics so as to provide 'people-centered' humanized services.
