心系读者 做好读者工作

Do Your Work for Your Readers

在图书馆流通服务中,首先要热爱读者,尊重读者,与读者建立情感,做读者的知心朋友。遇到阻力和困难学会忍耐,彼此尊重,互相沟通,公平对待。

This paper puts forward that librarians should love and respect their readers and make friends with them. When meeting difficulties, they should learn patience, mutual respect and communications with each other.