摘要
阅读理解We’ve all been there:in a lift, in line at the bank or on an airplane, surrounded by people who are, like us, deeply focused on their smart phones or, worse, struggling with the uncomfortable silence.What’s the problem? It’s possible that we all have compromised conversational intelligence. It’s more likely that none of us start a conversation because it’s awkward and challenging,or we think it’s annoying and unnecessary. But the next time you find yourself among strangers, consider that small talk is worth the trouble. Experts say it’s an invaluable social practice that results in big benefits.
