摘要
提出了物业服务业可持续发展的内涵;分析了物业服务业可持续发展的影响因素;构建了物业服务业可持续发展环境评价体系和物业服务质量与业主平均满意度评价体系;在所建立的体系基础上,运用AHP-模糊综合评价法对物业服务业可持续发展水平进行了评价,并通过实例分析,验证了所构建的评价体系的可行性和实用性。
The article puts forw ard the concept of sustainable development of property services industry,analyzes the affecting factors of sustainable development of property services industry,and constructs the comprehensive evaluation index system of sustainable development of property services industry. Based on the evaluation index system of property services sustainable development,this paper evaluates the level of property services sustainable development by the method of AHP- fuzzy comprehensive evaluation,and it also verifies the feasibility and practicability of sustainable development evaluation system in the property services industry by case analysis.
出处
《沈阳建筑大学学报（社会科学版）》
2015年第4期365-372,共8页
Journal of Shenyang Jianzhu University:Social Science
基金
辽宁省社会科学界联合会基金项目(2015lslktjjx-26)
辽宁省社会科学规划基金项目(L13DGL053)
关键词
物业服务业
可持续发展
评价体系
综合评价
property services
sustainable development
evaluation system
comprehensive evalua-tion
