有规矩就能成方圆吗——中国式关系规范对关系质量影响的本土化研究

Can Rules Definitely Accomplish Perfection——The Localization Research on the Influence of Chinese-style Relationship Norms on Relationship Quality

相比于西方契约式的关系治理,中国式的隐性关系规范是否有利于组织间关系质量的提升呢?采用多元回归分析方法,探索中国式关系规范、关系取向对组织间关系质量的影响。研究发现,中国式的关系规范与关系取向对于关系质量具有正向促进作用。在不同嵌入关系情境下,工具型关系取向与情感型关系取向对关系质量起到不同的调节作用。这说明,不同于西方的二元对立思维,中国式的关系规范需要根据"义、利、情"权变处理。研究结论对于中国式的关系治理具有理论和现实价值。

Comparing with the governance by contractual relationship in Western countries, we intended to find out whether implicit relationships in China were more conductive to promote the quality of inter-organizational relations. This study used multiple regression analysis methods to explore the impact of Chinese-style relationship norms and relationship orientations on the quality of inter-organizational relationships. The research finds that Chinese-style relationship norms and relationship orientations have a positive effect on the quality of relationships. In the context of different embedded relationships, instrumental relation and emotional relation separately affects relationship quality in varying degrees. The research shows that Chinese-style relationship norms need a contingency processing according to 'righteousness, interest and personal consideration', which totally differs from western two-dollar antagonistic thinking. The research has both theoretical and practical value for revealing Chinese-style relationship governance.