通信领域虚拟服务相关流程分析

Analysis of Communication Field of Virtual Service Related Processes

通信企业运营支撑系统是通信领域技术变革的重要产物,然而,在新的以虚拟服务为主体的竞争环境中,传统的运营支撑系统存在着对新需求反应周期长、体系结构缺乏灵活性等缺点,很难适应虚拟服务不断增长和快速变化的需求。本文通过对虚拟服务中服务产生、服务开通以及服务评价三个主要流程的阐述,明确虚拟服务系统中需要涵盖的实体,以及各实体在虚拟服务流程流转的过程中扮演的角色和承担的任务,并进一步抽象出虚拟服务系统的主要特点。

Communication enterprise operation support system is an important product communication technological changes, however, in the new virtual services as the main body of the competitive environment, the traditional operational support system there is a demand for new reaction cycle is long, the structure of the system characteristics such as lack of flexibility, it is difficult to adapt to the virtual service growing and rapidly changing needs. This article through to the virtual service in service production, service and evaluation of the three main processes, is clear about in the virtual service system needs to cover the entity, and the entity in the process of virtual service process flow role and assume the task of, and further abstracts the main characteristics of a virtual service system.