摘要
本文针对心内科具有危重患者多,先进监护抢救设备集中及护理水平参差不齐符特点,阐释了决策艺术、指挥艺术、交谈艺术、协调艺术、激励艺术等管理艺术在心内科护理中的应用措施。效果:提高了科室工作效率;护护关系、医护关系、护患关系更加融洽,减少了不必要的纠纷,病人的满意度达到98%以上;提高了经济效益和社会效益,最终实现护理专业的发展目标。
This paper hearts with critical patients with internal medicine,rescue equipment of advanced custody and characterized by uneven levels of care,to explain the decision-making art,art directing,art talk,to coordinate the arts,arts management incentives in mind art medical care in the application of measures.Results:increased efficiency of departments,the relationship between nursing care,health care relationship,a more harmonious relationship between nurses and patients to reduce unnecessary disputes and patient satisfaction reached 98%,improved economic and social benefits,and ultimately the nursing profession development goals.
出处
《铜仁职业技术学院学报》
2008年第6期41-42,共2页
Academic forum of Tongren Polytechnic College
关键词
管理艺术
心内科
护理
应用
management art
heart internal division
care
application
