6Darlene E. Weingand. Managing Outside the Box: Marketing and Quality Management as Key to Library Effectiveness. Conference Papers of the 67^th IFLA Satellite Meeting
7Aira Lepkin. Education for Marketing Management: Profitable Opportunities for Information Professingals in Estonia, Conference Papers of the 67^th IFLA Satellite Meeting
8Dinesh K. Gupta Ashok Jambhekar. On the Link Between Marketing and Quality. Conference Papers of the 67^th IFLA Satellite Meeting
9Christie Koontz, Continuing Education for Library and Information Professionals: A Practical Approach. Conference Papers of the 67^th IFLA Satellite Meeting
10France Bouthillier. The teaching of Marketing and Quality Management in Schools of Library and Information Studies:The Case of North America, Conference Papers of the 67^th IFLA Satellite Meeting
