我国城市图书馆“城市书房”服务模式研究

Research on the Urban Library Service Mode in China: City's Study

"城市书房"是指由城市图书馆与合作方联合打造的城市24小时自助实体阅读空间,是我国城市图书馆的一种新型服务模式。扬州市目前已建成21家"城市书房"并取得了良好的成效,是城市图书馆服务模式转型的良好示范。"城市书房"服务模式具有不间断性、自助性、人性化特征,体现出了图书馆服务的创新性。结合图书馆界发展潮流以及扬州市"城市书房"的具体实践来看,"城市书房"服务将朝智慧与便捷、信用为本、便利与普惠、多元与品牌的方向发展。

'City’s Study'refers to the city’s 24-hour self-service entity reading space jointly created by the urban libraries and partners.It is a new type of service mode for urban libraries in China.Yangzhou City has built 20 such kinds of'City’s Study'and achieved good results.It is an advantageous demonstration of the transformation of service models of urban libraries in China.The'City’s Study'service model has the characteristics of non-stop,self-help and humanization,which reflects the innovation of library services.Finally,combined with the development trend of the library and the concrete practice of Yangzhou'City’s Study',the'City’s Study'service will develop towards wisdom and convenience,honesty and credit,convenience and inclusiveness,diversity and brand.