基于灰聚类的企业服务运作管理评价模型及应用

Grey-clustering Assessment Model and Its Application on Enterprises Service Operations Management

建立了企业服务运作管理评价指标体系,并用灰聚类评价模型对企业的服务运作管理水平做了评价.

This article establishes the indexes system for evaluating the level of the enterprises service operations management. Then we evaluate the level of a enterprises service operations management by Greyclustering Assessment Model