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商场管理人员与营业员职业紧张的对比分析

Difference in occupational stress between managers and clerks in market
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摘要 采用职业紧张调查表 (OSI)进行问卷调查。结果显示商场管理人员的紧张水平高于营业员 ,紧张反应较营业员严重 ;管理人员紧张反应与紧张水平的强预测因素与营业员有所差异。说明管理人员的紧张水平。 An investigation on occupational stress was conducted in managers and clerks of market using an occupational stress indicator (OSI) questionnaire.Results showed that the level of occupational stress in managers was significantly higher than that in clerks,and their response to stress was more serious in managers than that in clerks.It was found that main predicting factors for level of stress and response to stress varied in managers and clerks with stepwise regression analysis.
出处 《中国工业医学杂志》 CAS 北大核心 2003年第5期296-298,共3页 Chinese Journal of Industrial Medicine
基金 教育部科学技术研究重点基金资助项目 [0 0 2 61 (教技司[2 0 0 0 ] 1 56号 ) ] 宁夏回族自治区卫生厅科研基金资助项目 (2 0 0 0 )
关键词 商场 管理人员 营业员 职业紧张 紧张反应 Manager Clerk Occupational stress Response to stress
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参考文献7

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