摘要
客户资源数字化管理的核心问题是如何实现客户价值的量化管理,针对这一问题,本文提出了客户资源数字化管理的步骤。
The very core of the subject on digital management of customer's resources is how to realize quantificational management of customer's resources,based on this problem,the general procedure of digital management of customer's resources is discussed in this article.
出处
《物流科技》
2003年第6期31-33,共3页
Logistics Sci-Tech
基金
国家自然科学基金
批准号:70171050
