浅谈医生与病人的交流

Key Skills of Communication Between Doctors and Patients

好的医生可以利用有效的手段与病人进行良好的交流,医生与病人之间的良好交流可以使医生和病人均受益。通过交流,医生可以更准确地判断出病人面临的问题;病人会对他们所接受的治疗感到更满意,同时对他们自己的病情及检查治疗有更多的了解;病人更容易接受治疗并接受行为改变上的建议;病人担忧、焦虑和消沉的心理压力会得到减轻。同时,医生自己的技术也会得到提高。文章着重讨论了医生与病人之间交流的主要内容,影响医生与病人之间交流的主要因素,描述了有效交流的技巧并讨论医生如何才能获得这些技巧。

Good doctors communicate effectively with patients,when doctors use communication skills effectively,both they and their patients benefit.Doctors identify their patients’problems more accurately Patients are more satisfied with their care and can better understand their problems,investigations,and treatment options.Patients are more likely to adhere to treatment and to follow advice on behaviour change.Patients’distress and their vulnerability to anxiety and depression are lessened.Doctors’own wellbeing is improved.But what are the necessary communication skills and how can doctors acquire them?We present evidence that doctors do not communicate with their patients as well as they should,and we consider possible reasons for this.We also describe the skills essential for effective communication and discuss how doctors can acquire these skills.