网络环境下图书馆参考咨询的信息源与服务

Information Resource of Library Reference and Reference Service in Network Environment

网络环境给图书馆的参考咨询服务带来了新的变化。文章主要从图书馆参考咨询的信息源到参考咨询的服务对象、服务方式及服务内容等方面作了探析,并对参考咨询馆员的素质提出了更高的要求。

Network environment brings about new changes to library reference service. The article mainly analyses information resources of library reference in network environment as well as the reference service from aspects of object, way and contents. Meanwhile,it presents higher requirements to reference librarians' quality.