摘要
This paper analyzes the disadvantages of the traditional corporate work flow,then brings forward a reengineered corporate work flow based on customer knowledge,and finally discusses the increment process of customer knowledge in the new
This paper analyzes the disadvantages of the traditional corporate work flow,then brings forward a reengineered corporate work flow based on customer knowledge,and finally discusses the increment process of customer knowledge in the new flow
出处
《情报理论与实践》
CSSCI
北大核心
2003年第6期528-530,共3页
Information Studies:Theory & Application
