高校图书馆实施全面质量管理的探讨

A Discussion on Total Quality Management in University Libraries

分析高校图书馆实施全面质量管理的必要性,阐述高校图书馆实施全面质量管理的过程和步骤,提出了在实施全面质量管理过程中要重视的几个问题。

This paper analyzes the necessities to execute TQM in university libraries,illustrate the process of executing TQM in university libraries and point out the problems which should be addressed during the process of carrying TQM.