县级医院体检科吧台工作管理体会

Experience in Bar Work Management of Medical Department at County Level Hospital

目的通过在沐川县人民医院体检科吧台工作管理实践,分析该院健康体检科吧台管理存在的问题,提出降低体检风险的对策。方法采取学习上级体检机构的先进管理经验,对涉及吧台工作的员工进行培训和考核。结果转变传统服务观念,提高了体检科体检工作质量、改善了吧台员工的服务态度,员工的综合素养有效达到提升。结论吧台工作的管理是体检科的重要组成部分,是体检门面,它的优劣直接影响体检质量。

Objective To passing in muchuan county people's hospital medical section bar work management practice, analysis of our hospital physical examination management problems existing in the bar, put forward the countermeasures of reducing the risk of physical examination. Methods To adopt advanced management experiences of the higher medical institutions, involving the bar staff training and assessment of the work. Results Change traditional service concept, improve the quality of a medical family physical examination work, improved the service attitude of the bar staff, employees' comprehensive quality effectively achieve ascension. Conclusion The bar work management is an important part of the medical department, is the physical appearance, its quality directly affects the quality of physical examination.