广播情感热线节目中咨询人批评应对的面子管理研究

A Study of Face Management in Consulters’ Responses to Criticism in Emotional Phone-in Radio Programs

通过分析广播情感热线节目中咨询人应对批评时对自身面子管理的话语,揭示八种面子策略,探究咨询人借助这些策略所形成的五类序列组织,指出主持人对自身知识地位的建构和维护是形成这些序列组织结构的主要原因。此研究能丰富面子管理策略的类别,并引入知识地位视角来解释面子管理的序列组织形式,有助于推动面子和热线会话的研究。

This paper has analyzed the discourse of consulters’management of their faces when responding to criticism in emotional phone-in radio programs,which has revealed eight face strategies.The paper has also probed into five kinds of sequence organizations formed by these strategies and shown that the hosts’construction and maintenance of their epistemic status are the main reasons for the formation of the structure of these sequence organizations.This study can enrich the categories of face management strategies and help to explain the forms of sequence organizations in face management from the perspective of epistemic status,hence contributing to the research on face and phone-in conversations.