基于B/S结构的分布式CRM系统的设计与实现

Design and implementation of distributed customer relationship management system based on B/S construction

在Internet环境下,采用B/S三层结构技术,针对标准的连锁经营模式,开发出一个完整的多层分CRM应用系统。它具有良好的通用性、实用性、安全性,既提供了规范、标准的管理模式,又提供了灵活口,能适应不同的连锁经营企业的情况。

It is a multi-layer distributed Customer Relationship Management System based on B/S construction under Internet environment, which aims at standard chain management mode. It can be used generally, utilized and safely. Not only does it provide standard and normative management mode, but also does it provide flexible interface. It can adapt to different cases of different chain management enterprises.