摘要
在日益法制化的今天,医疗纠纷不断出现,如何处理好医患关系、加强医患沟通,成为困扰医院和医务人员的主要问题,而这个问题在基层医院更为棘手。通过对医疗纠纷原因及医患沟通技巧进行解析,促进基层全科医生有效地改善医患关系。
In the increasingly institutionalized nowadays,medical disputes increadingly,how to handle the relationship between doctors and patients,to strengthen the doctor-patient communication,become the main problem of the hospitals and medical personnel,and this problem is more difficult in basic hospital.Through the analysis on the causes of medical disputes and doctor-patient communication skills,promote grass-roots practitioners effectively to improve the doctor-patient relationship.
关键词
全科医生
医疗纠纷
医患沟通
General practitioner
Medical disputes
Doctor-patient communication