《中华人民共和国精神卫生法》实施后医患纠纷的特征与防范对策

The characteristics and countermeasures of medical disputes after the implementation of the ‘Mental health law of the people's Republic of China'

目的:本文探讨《中华人民共和国精神卫生法》(以下简称《精神卫生法》)实施后精神专科医院医疗纠纷特征与防范对策。发生医患纠纷的原因主要是《精神卫生法》知晓率低和医患沟通有效性低。防范对策:提高民众知晓率、加强《精神卫生法》和精神卫生知识的宣传;提高医务人员法律意识,加强法律、法规的培训;注重职业道德建设;提高医患沟通有效性;重视患者及家属知情权;加强医疗文书书写质量;完善安全防范制度,加强隐患排查。此法实施后精神专科医院医患纠纷特征仍以医院服务问题为主,必须重视服务能力的提高,才能有效防范和解决医患纠纷。

In this article,the author discussed the mental hospital characteristics and prevention countermeasures in medical disputes after'the mental health law of the People's Republic of China'(hereinafter referred to as the'mental health law')implemented.Low awareness of the mental health law and low effectiveness of doctor-patient communication were the main reasons of doctor-patient dispute.Prevention measures include:improving public awareness;strengthening the mental health law and the conduct propaganda of knowledge of mental health;improving the legal consciousness of medical staff; strengthening the laws, regulations, training;paying attention to professional ethics construction;improving doctor-patient communication effectiveness;attaching great importance to the patient and family members' right to know; improving the quality of medical documents writing; perfecting the security system;strengthening the hidden perils.After this law implemented,the spirit of specialized subject hospital medical disputes features were still priority to the hospital service problems.We must pay attention to the improvement of service ability,which could effectively prevent and solve medical disputes.