持续质量改进在胸外科护理质量管理中的应用探究

Explore the application of continuous quality improvement in nursing quality management in department of thoracic surgery

目的:探讨持续质量改进在胸外科护理质量管理中的临床应用价值。方法:收治胸外科患者125例,分为CQI前组60例和CQI后组65例,CQI前组行常规护理,CQI后组行CQI护理。对比分析CQI前后护理人员对于CQI相关知识技能的熟知情况与患者对护理的满意程度。结果:CQI后,护理人员对有关CQI的护理方法、知识宣传、应急处理等知识掌握程度明显好于实施前(P<0.05);CQI后组护理满意率95.5%高于CQI前组的82.6%(P<0.05)。结论:在胸外科的临床护理质量管理活动中,通过实施持续质量改进办法,能有效提升护理人员关于CQI的专业技能水平和知识理论能力,提高临床护理质量,提高患者对于护理的满意度。

Objective:To explore the application value of continuous quality improvement in nursing quality management in department of thoracic surgery.Methods:125 patients in department of thoracic surgery were selected.They were divided into the before CQI group of 60 cases and after CQI group of 65 cases.The before CQI group was given routine nursing.The after CQI group was given CQI nursing.Before and after CQI.We compared the familiar situation with CQI related knowledge of nursing staff and the satisfaction degree of patients for nursing.Results:After CQI,the master degree of knowledge of nursing staff for nursing methods,knowledge propaganda,emergency treatment about CQI was significantly higher than before the implementation(P<0.05). The nursing satisfaction rate of 95.5% in after CQI group was higher than 82.6% of before CQI group of 82.6% (P<0.05). Conclusion:In the clinical nursing quality management activities of department of thoracic surgery,the implementation of continuous quality improvement methods can effectively improve the professional skills and theoretical knowledge ability of nursing staff about the CQI,improve the clinical nursing quality,and improve the satisfaction of patients for nursing.