静脉输液患者的服务需求与护理对策

Service demand and nursing strategy for patients with venous transfusion

目的:观察静脉输液患者的服务需求,探讨针对患者需求所实施的护理对策。方法:收治静脉输液患者100例,均进行问卷调查,并针对性实施护理。结果:患者主要的需求内容包括护士应多巡视、关心以及环境整洁通风(P<0.05);可见穿刺失败及液体走空是患者最担心的问题(P<0.05)。护理后满意度高达97%。结论:在患者输液过程中提供优质的护理,积极与患者进行沟通,全面关注患者的需求及其所担心的问题可明显提高患者的满意度,加强静脉输液的安全性。

Objective:To observe the service demand of patients with venous transfusion,and to explore the nursing countermeasures for the patients' needs.Methods:100 patients with venous transfusion were selected,and they were administered questionnaires and targeted care.Results:The main content of the patients were the nurse to patrol the care and the environment clean ventilation(P<0.05);the most concerned problem were puncture failure and liquid empty(P<0.05).After nursing,satisfaction reached 97%.Conclusion:In the process of transfusion for the patients,providing high-quality care,active communication,and paying full attention to the needs and the problem of patients can significantly improve the patients' satisfaction and strengthen the safety of intravenous infusion.