养老服务的规范化建设要求及其实现路径

Normative Requirements and Realization Path Thereof for Promoting the Development of Elderly Care Services

养老服务发展要与规范体系建设同步进行,这是优化资源配置、深化供给服务改革,进而推进民生持续改善的长远之计。综观万名老人对养老服务供给效应的反馈信息可以发现,由于服务供给的单向度、碎片化等问题,养老服务供给量的持续增加并未给老年人带来较高的服务满意度。为此,在深化养老服务供给改革过程中,不仅要增加投入、拓宽口径,更要着力整合碎片化服务内容、探讨链条化供给模式,改革单向度供给方式、推进对话式服务模式,改变外围式监管、建立嵌入式互联互通机制,通过规范的供给体系和完善的市场机制来预防和避免自发性、多元化服务模式可能衍生的问题,以此强力深化养老服务供给改革并确保惠民理念落到实处。

Deepening the reform of the supply of elderly care services should start with the construction of a normative system,which is a long-term measure to optimize the allocation of resources and sustain the improvement of people’s livelihood.A review of the feedback information of 10,000 elderly people on the supply effect of elderly care services shows that the continuously increased supply of elderly care services has not resulted in higher service satisfaction among the elderly due to one-way and fragmented supply of services.As such,in the process of deepening the reform of the supply of pension services,we should not only increase investment and broaden the scope,but also integrate the fragmented service contents,explore chain supply modes,and reform the one-way supply mode.Moreover,we should promote dialogue service communication,change peripheral supervision,and establish embedded interconnection mechanisms.Furthermore,it’s important to improve market mechanisms through a standardized supply system and to enhance market mechanisms.In order to avoid the problems that may arise from the spontaneous diversification of service modes,we should vigorously deepen the reform of the supply of elderly care services and ensure the implementation of the concept of benefiting the people.