伦理理论应用于口腔科优质护理服务的效果研究

Study on the Effect of Ethics Theory Application to Quality Nursing Service in the Department of Stomatology

目的提升护理人员工作技能和护理质量,更加重视伦理理论在优质护理中的应用。方法通过开展伦理护理教育与实践活动后,发放问卷,调查在口腔科住院的患者的护理满意度,比较伦理理论的应用对优质护理服务效果的提升情况。结果发现在伦理理论应用前后,住院患者的满意度由90.8%提高到98.2%,差异具有统计学意义(P<0.01)。结论表明将伦理方法及理论应用于临床服务,可以为患者不断提供更优质更满意的服务,不断改善他们的身体状况,促进他们的健康恢复,同时也促进医护人员价值的实现。

Objective: To improve the nurses’ work skills and nursing quality,and pay more attention to the application of ethics theory in quality nursing. Methods: After nursing ethics education and practical activities,the nursing satisfaction degree of patients hospitalized in the department of stomatology was investigated using questionnaires and the effect of ethical theory application to high quality nursing service was compared. Results: It was found that the satisfaction of inpatients increased from 90. 8% to 98. 2% after the application of ethics theory,and the difference was statistically significant( P < 0. 01). Conclusions: Using ethics theory and methods in the clinical service can continually provide better qualified and more satisfied service for patients,constantly improve their health,gradually promote the recovery,and promote the realization of medical staff’s values.