6Hochschild,A.R.The managed heart:Commercialization of haman feeling[M].Berkley,Los Angeles,London:University of California Press,1983.7,198,147,56,76.
7Lutz,C.A.Engendered emotion:Gender,power,and the rhetoric of emotional control in American discourse[A].Lutz,C.A.& Abu-Lughod,L.A..Language and the politics of emotion[C].Cambridge,NY:Cambridge University Press,1993,72.
8Fineman,S.Organizations as emotional arenas[A].Fineman,S..Emotion in organizations[C].London:SAGE Publications,1993,16-18.
9Becker,H.S.Social-class variations in the teacher-pupil relationship[A].Cosin,B.R.,Dale,I.R.,Esland,G.M.,Mackinnon D.@ Swift,D.F..School and society:A sociological reader (2nd ed.)[C].London:Routledge & Kegan Paul in association with The Open University Press,1977.107.