员工背景对组织公平感的影响:管理意涵

Effect of employee background on perceived organizational justice:managerial implications

本研究运用三因素模型(分配公平、程序公平和互动公平),探讨了员工背景(性别、教育程度和与政府的隶属关系)对组织公平感的影响。选定的人口和态度数据来自代表10个公共组织的313名员工样本。研究结果显示,性别对分配公平与互动公平有显著影响,但对程序公平影响不显著;教育程度对分配公平和程序公平有显著影响,但对互动公平影响不显著;与政府的隶属关系对公平的所有三个维度均有显著影响。本研究还对这些研究结果的管理启示和未来的研究方向进行了讨论。对实践工作者的启示更好地洞察人口因素(性别、教育程度和与政府的隶属关系)对组织公平感三个维度的影响,可以向政策制定者和公共管理者表明哪些方面可以改进,并帮助其制定有助于提高公平感的战略和政策。本研究对于那些从内战、解放战争或其他类似冲突中解脱出来的国家(例如,南苏丹、利比亚、阿富汗)的另一个重要意义是,如何把从前的战斗人员整合为公务员及之后如何管理。关键是要在公务员系统为他们提供就业机会,前提条件是基于正确的人安排在正确的位置的原则来安置他们,并像对待他们的同行——以前不是军队人员的公务员——一样平等对待他们。他们需要的是(在开始时)给予他们一些(特殊)训练来加快他们的社会化并思考与主流做事方式的融合。

The study examines the effect employee background(gender,education level and affili ation to the government)on organizational justice perceptions using the three-factor model(distributive,procedural and interactional justice).Selected demographic and attitudinal data were collected from a sample of 313 employees representing 10 public organizations.The findings of this study show that gender had a significant effect on distributive and interactional justice but not procedural justice;education level had a significant effect on distributive and procedural justice but not interactional justice;and affiliation to the government had a significant effect on all the three dimensions of justice.Managerial implications of these findings and future research directions are also discussed.Points for practitioners Gaining a better insight into the effects of demographic factors(gender,education level and affiliation to the government)on the three dimensions of organizational justice indicates to policymakers and public managers where improvements can be made,and helps them to develop strategies and policies that could improve the perceived justice.Another important implication of this study for countries emerging from a civil war,liberation struggle or other similar conflict(for example,South Sudan,Libya,Afghanistan)is regarding converting former fighters into civil servants and their management afterwards.It is crucial to provide them employment opportunities in a civil service provided that they are placed based on the principle of the right persons on the right positions and then treat them as equal as their counterparts:non-ex-fighter civil servants.They only need to be given some(special)kind of training(at the beginning)that expedites their socialization and integration into the main stream way of thinking and doing things.