摘要
优质服务是图书馆工作的主题 ,读者满意是优质服务的基础 ,不断创新是实现优质服务的关键所在。
The quality service is the subject of the library work. The satisfaction of the readers is the foundation of the quality service. And the continuous innovation is the key for realizing the quality service.
出处
《山西科技》
2004年第1期33-34,共2页
Shanxi Science and Technology
