摘要
随着三网融合的不断推进,各网络运营商的竞争也越来越激烈,为了在这竞争激烈的市场中留守住自己的客户,同时又能发展一些新的客户,网络运营商不仅要有好的网络质量,更要有好的服务体系与营销手段。
With the advancement of triple play , the network operators is becoming more and more fierce com-petition .How to stay in the competitive market of their clients , to develop some new customer again at the same time , it requires network operators should not only have a good network quality , but also has a good serv-ice system ,marketing .
出处
《中国有线电视》
2015年第1期13-16,共4页
China Digital Cable TV
关键词
三网融合
网络运营
呼叫中心
triple play
network operations
the call center