基于信息化服务平台数据挖掘的卫生行业供给建议

Advice on the Supply of Health Industry Based on the Data Mining of Informatization Service Platform

对'医患零距离'网站上的1 052条行业动态数据进行挖掘,分析其具体内容、机构回复率及网民满意度。指出卫生行业的未来发展需要政府支持,建议医院加强与患者的沟通,不断提升服务质量。

The paper conducts data mining in 1 052 industrial trends on a website named'Close Communication Between Patients and Doctors'to analyze its specific contents,orgnizations’response rates and netizens’satisfaction,indicates that the future development of health industry relies on the support of the government,proffers better communication between hospitals and patients to improve service quality continuously.