医院信息系统及办公自动化管理用于试剂供应服务的实效性

Effectiveness of OA and HIS Management for Reagents Supply Service

目的探讨医院信息系统(HIS)和办公自动化(OA)管理应用于医院试剂供应服务的实效性及当前医疗机构试剂管理与服务展望。方法分析医院2013年试剂管理与服务运用HIS系统化管理及借助OA办公自动化平台编辑试剂申购程序,实施网上申购、传输试剂购进计划的实效性。结果试剂的库存量和有效期、注册批文等应用HIS管理程序实施动态化监督管理,有效防止了试剂过期、积压、断货,试剂品损耗及无注册批文试剂难监管现象的发生;借助OA办公自动化服务平台实行网上申请、审批、传输试剂购进计划,有效促进了全院试剂供应网络化服务的覆盖,医院临床检验、科研试剂使用部门达96%以上,与试剂供应商建立QQ信息联络服务达100%。节约了检验人员的工作时间,简化了工作流程,提高了服务质量。试剂申购计划信息零乱现象得到有效整合,极大地提高了检验部门和试剂采购的工作效率和服务质量。结论 HIS及OA等管理软件应用于试剂供应服务,有效促进了医院试剂供应服务信息网络化和规范化管理,是当前和今后医疗机构试剂管理和服务的基本发展方向。

Objective To investigate the effectiveness of OA and HIS management for reagents supply service and the prospect on current reagent management in medical institutions and services.Methods The 2013 reagent management and service management by means of the systematic use of HIS and the OA office automation platform editor for the reagent purchase program were analyzed,to achieve the effectiveness of the implementation of online purchase and transfer agent of purchase program.Results Since the application HIS systematic management of the reagent supply service,the reagent inventory and expiration date,registration approvals and other applications had implemented dynamic management procedures by HIS supervision and management,and had prevented the reagents' expiring,backlogging,out of stock,reagent product loss and the situation of no registration of regulatory approval reagent; with the OA office automation services platform,the implementation of online application,approval,transfer reagent purchase program,it had promoted the reagent supply network covering the hospital clinical laboratory services,research reagents sector more than 96%,and the establishment of information liaison services via QQ with reagent supplier reaching 100%,thus saving the inspection staff time,simplifying work processes and improving the quality of service.The mess and chaos of the reagents purchase plan information phenomenon had been effectively integrated,greatly improving the inspection department and the efficiency and quality of services procurement agent.Conclusion The hospital reagent supply services can accelerate the promotion of information network and standardized management,it is the current and future direction of development and the basic reagent management of medical institutions and services.