Terminal Server在传统CRM系统改造中的应用

Updating Traditional CRM System by Terminal Server

介绍了CRM和Terminal技术发展的概况,以某公司的CRM系统改造为例,讨论了TerminalServer技术在传统的基于Client/Server架构的CRM系统改造中的应用。通过分析该公司现有的客户关系管理系统的运行状况、用户需求和网络结构,设计出一种新的基于TerminalServer技术的网络架构,并给出了具体的实施方案,为实施CRM项目的企业的系统升级提供一条可行的途径。

The development of CRM and Terminal technology are introduced. Then, through an example of updating CRM System in a company, Terminal Server in updating CRM is discussed based on Client/Server. Through analyzing the running condition, users' requirement and network of current CRM system, a new network is designed based on Terminal Server technology. A detail schedule of implement is presented,a way of updating CRM system is afforded in companies who ran CRM several years ago.