基于网络组织的企业-部门绩效评价信息集成方法研究

Information Integratedmethod in Enterprise-Department Performance Appraisal Based on Network Organization

针对企业-部门绩效评价中普遍存在的层级制一刀切评价方式、评价主体与业务管理主体相互脱节、评价内容模糊抽象且缺失牵引性等问题,基于网络组织理论,提出了企业-部门绩效管理网络("牵头-承担-配合"网络组织形式),厘清了绩效管理与评价的主客体关系、理顺了绩效评价层次与内容,并据此构建了企业-部门绩效评价信息集成框架,给出其求解方法,通过将不同类别的评价信息(主观语言信息和客观业绩数据)转化为基准等级集合上的模糊集,纵向对不同层次的信息进行整合,横向对不同类别的信息进行集结,综合得出部门优先序列。所提方法已经在实证中得到了检验,为企业更好地实施绩效管理与评价、实现企业内部的协同管理提供了新的研究视角。

To problems with hierarchical and one-size-fits-all appraisal way,disconnect between evaluation subject and operational management subject,fuzzy appraisal content and its lack of traction in enterprisedepartment performance appraisal,an enterprise-department performance management network('lead-undertake-cooperate' network)is proposed in this article,which clarifies the relationship between subject and object and straightens the hierarchy and content of performance management and evaluation.Based on that,the enterprise-department performance appraisal information integrated framework is built and its algorithm is given.By transforming subjective and objective information into the fuzzy set over the basic grade evaluation set,the information of different levels in the vertical and the information of different types in the horizontal can be integrated,thus the priority sequence of departments can be solved.The methods proposed have been tested in many practice and can provide a new research insight to implement performance management and appraisal and actualize the synergistic effect within enterprises.