医院等级评审中的管理方法在图书馆应用的实践

The practice of management methods in the application of the library in the hospital accreditation

医院等级评审是全面评价医院综合实力的客观手段,并且对医院图书馆管理提出明确的评审要求。为了适应医院的快速发展并顺利通过等级评审,广东省人民医院图书馆运用PDCA法、开展品管圈、追踪方法学等对图书馆的物理环境、服务内容、服务模式、规章制度、人才队伍建设等方面进行全面质量管理,取得较好效果。同时,医院评审对图书馆的建设与发展也起到积极的推动作用。

The hospital accreditation is an objective way to comprehensively assess the overall capacity of hospitals, sets specific evaluation requirements for library management in hospital. In order to adapt to the fast development of hospital and pass the accreditation successfully, The Library of Guangdong General Hospital used the PDCA method, quality control circle and tracer methodology to conduct comprehensive quality management in the physical environment, the library service content, service mode, rules and regulations. In addition to the achievement in the quality management, the assessment also played a positive role in the construction and development of the library.