以学生为关注焦点——谈职业学校服务观念的树立

On the Establishment of Student-oriented Servicing Idea in Vocational Schools

市场经济条件下,职业学校与学生之间逐步体现出一种平等的契约关系。学生由学校的产品变为学校的服务对象,学校的服务表现出新的特性。满足学生的需要,"以学生为关注焦点"是职业学校在新时期应树立的新的服务观念。为此,职业学校应增强服务的主动性,强调服务内容的个性化与教学体系弹性化,强调服务意识与服务质量,同时建立相应的质量管理体系。

In the era of market economy,there is an equal contractual relationshi p between vocational school and student. The role of student changes from school 's product to school's service object, some new characteristics have been show n in school's service.It is the new servicing idea that vocational school shoul d establish at new stage to meet students' needs and take them as schools' foc us.So vocational school should enhance the initiative of service,emphasize the i ndividuality of service and the flexibility of teaching system,establish corresp onding quality management system.